Lori Mettinger

Lori is thrilled with telehealth services

Says they're time-saving and effortless


1 like this.
0 don't like this.

There’s no bigger fan of the Allstate Medical Plan’s access to telehealth services than Lori Mettinger, a Sales Specialist in Allstate’s Pocatello, Idaho office. This service is available to those enrolled in the Allstate Medical Plan options (excluding Blue Advantage and Kaiser Hawaii), telehealth doctors can treat many medical conditions via video or over the phone from wherever you are for less than $45.

When she initially registered for the telehealth service, Lori downloaded the app to her phone. "I'm not a techie person at all, but I found the app very easy to use," said Lori. "After answering a few questions about why she was needed to see a doctor, the app told her to wait a minute while it found a doctor her area. "Before I knew it," Lori said, "the doctor's face popped up on my phone screen and started talking to me."

The doctor was located in her home town of Pocatello. "He was very personable," said Lori, "He listened well, was easy to understand, and answered all my questions." After assessing the situation, the doctor prescribed a medication and sent it directly to Lori's pharmacy. Much to her relief, the medication quickly cleared up the problem.

"I think it's an amazing benefit," said Lori, "To see a doctor without needing to go to their office or take time off work. It's so much quicker and cost-effective."

Register for telehealth and earn 15,000 points towards your Virgin Pulse rewards.

*Blue Advantage and Kaiser Hawaii participants not eligible for telehealth, nor are those not enrolled in the Allstate Medical Plan.

bar-long lifework logo

Register to talk to a doctor anytime for less than $45

Allstate Medical Plan participants can talk to a U.S. board-certified doctor anytime, anywhere for less than $45. Telehealth doctors can treat many of your medical conditions over the phone or via video from wherever you are. You must register to use telehealth services. Registration is available through your third-party medical administrator.

  • Aetna: www.Teledoc.com/Aetna
  • BlueCross BlueShield of Illinois: Text BCBSIL to 635483 and virtual assistant, Sophie, will help you register for MDLive.
  • Kaiser Permanente: Register on kp.org to access your provider for telehealth information.

Please note: Telemedicine is not available for Blue Advantage or Kaiser Hawaii.