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Talk to a doctor anytime for less than $45

For less than $45, eligible Allstate Medical Plan participants can talk to a U.S. board-certified doctor anytime, anywhere. Telehealth doctors can treat many of your medical conditions over the phone or via video from wherever you are. Telehealth is an affordable and convenient way to seek non-emergency medical care when your own doctor is unavailable.

Register for telehealth and earn 5,000 points towards your Virgin Pulse rewards*.

You must register in order to use telehealth services – so be sure to register through your third-party medical administrator.

  • Aetna members have telehealth benefits through Teladoc. Their doctors are U.S. board certified in internal medicine, family practice, or pediatrics. They average 20 years practice experience, are licensed in your state, and incorporate Teladoc into their day-to-day practice as a way to provide people with convenient access to quality medical care. Learn more and register through the Aetna website or
  • BlueCross BlueShield of Illinois members have telehealth benefits through MDLive. Their board-certified providers have an average of 15 years of experience. To register:
    • Access MDLIVE through the Blue Access for members BCBSIL website;
    • Text BCBSIL to 635483 and virtual assistant, Sophie, will help you register.

Not sure who the third-party medical administrator is for your state? Click here.

Kaiser Permanente members

At Kaiser Permanente, telehealth is an extension of their integrated care delivery system and is provided through multiple channels, including phone, video, and email. Go to for telehealth information.

*Blue Advantage and Kaiser Hawaii participants not eligible for telehealth, nor are those not enrolled in the Allstate Medical Plan. Registration for telehealth and the use of telehealth services is optional/discretionary.

If you require a personal response, please contact the appropriate party.